The backbone of a successful web hosting business is Excellent Server Management & Customer Support. An in-house support team and its maintenance to provide a healthy 24x7 support is both expensive and tedious. To ensure high quality service and 100% customer satisfaction with the available resources is even more difficult.
BUT you need not worry! Techbrace is here to give you the best possible web hosting support solutions at an affordable price.
Through SHOT (Techbrace's Outsourced web Hosting Support), Techbrace delivers the best in class server management & web hosting support at affordable prices. Our well qualified and experienced engineers ensure smooth running of your servers 24x7 while keeping your customers happy with excellent tech-support. We offer white label technical support to your clients round-the-clock via helpdesk, email, chat, phone & even social media.
Our Engineers are well qualified and experienced to ensure smooth running of your servers as well as make your customers happy with excellent technical support. You may concentrate on developing the business, leaving technical support and server management to us. We offer support via helpdesk/email, phone, chat and even social media. You may also choose a time frame for our service if 24×7 is not what you are looking for.
Nowadays, it is essential to ensure the stable performance of your server when your business relies on it. The proactive server management team of Techbrace are well qualified and experienced to make sure your server is up and running without fail all the times. Moreover, your server will be monitored by our expert engineers round the clock and take proper actions as when required. You need not worry as it will be our duty to look after the server hardware, storage file system, important services & applications, network connections, server resources, user accounts & server security.
Server Monitoring
Server Administration
Server Security
Backup & Restore
We possess a highly efficient, skilled and, enthusiastic workforce who furnishes you with class server management and Web Hosting support 24x7x365. In the hustle and bustle of your Business, you could entrust us with your Server Management and Technical Support. We offer White Label technical support and handle all types of technical queries including abuse notices and make sure your host is safe with us. Our Engineers are well qualified and experienced to ensure the smooth running of your servers. We are available round-the-clock for any doubts via helpdesk, email, chats, Phone call or even social media. Do not worry, we will serve your clients well.
Hire an L3 support engineer to handle your escalated helpdesk tickets and advanced routine server checks.
White Label Support
Proactive Server Monitoring
Backup management
Hire a L2 support engineer to handle your escalated helpdesk tickets
White Label Support
Proactive Server Monitoring
Backup management
Shell/Bash Scripting
Server Hardening
Security Audit
Hire an L1 support Engineer for Tech support and server management.
Proactive Server Monitoring
White Label Support
Proactive Server Monitoring
Backup management
With the development in the IT field cloud computing has also seen a gradual emergence and world wide acceptance and increased usage. Since constraints are being faced on power, costs and space many enterprises are turning towards cloud computing to satisfy their diverse IT requirements.
Techbrace can provide you with the largest and most reliable DNS service available. The benefits of the DNS service provided to you by Techbrace involve:
Faster internet experience with the most efficient routing technology that is available, we make sure that your DNS services and requests are taken care of most abruptly and securely.
Techbrace also takes care of your mail servers by help of its cPanel Centralized Mail servers. Mail servers have to work efficiently so as to ensure the recipient and delivery of mails across the internet. Mail servers in the internet can be divided into two categories: outgoing mail servers and incoming mail servers.
Load balancing is a core networking solution that provides scalability and high availability for web site cloud services across servers. Incoming server traffic is evenly distributed among servers that are involved in hosting the same application content. Effective balancing of application requests among multiple servers helps in improving overall application availability and responsiveness.
Quality of service is the most important attribute as far as we are concerned. We always strive to get the best result and never settle with mediocrity. Our carefully done quality control process ensures we keep our high standard in Quality.
There are various packages available with us from which you can select the one that suit your needs best. If you are unable to find it, do let us know your requirements and we will get back to you with a custom created plan just for you!
At Techbrace, we provide expert technical support to your clients through your own Support platforms appearing as your own staff. No, they are just as your staff as ours, but pleasantly you don’t have to worry about the Human Resource Management.
Customers always love to get support through various means as their convenient platform may differ at various times as they seek quick resolution. You may choose one or more of the platforms as you like – Tickets / Chats / WhatsApp / Social Media / Phone.
Techbracians, who combinely possess vast experience and deep expertise, have been undergone an intense training to prepare them capable of meeting the huge demands of Server Management & Technical Support and handling pressure situations delicately.
Our services are backed by an Efficient Server Management System (SMS) which is integrated with our ERP system. The SMS keeps track of server status & server updates. We also have a Tasks Management system to complete the server tasks on time.
At Techbrace, we value your clients time and their tickets are responded within 15 minutes on average. We are aware that clients want the best service at the earliest and we deliver just that ensuring happy customers.
Techbrace Superheros are available 24×7 to take care of your servers as well as your clients. We are always ready to cater our clients, as well as the clients of our clients, from all over the world round the clock with professional support.
Our systematic & meticulous approach enable us to serve our clients at the lowest price. Reduce your operating cost considerably and ensure excellent server performance and awesome technical support with Techbrace Outsourced Support.
Finely managed servers coupled with excellent technical support brings utmost satisfaction to your end customers. Get your customers become your strongest marketing tool with positive word of mouth. Try now to experience it!
One of the things i most appreciate about Techbrace is that they really are 24/7 available, and it didnt matter that there is a 12 hour difference between them and me, they always answered every mail, no matter the hour or the day.
Therefore i strongly recommend the services offered by Techbrace.
Yes. We will take care of all abuse/DCMA notices raised by the Datacenter and other organizations.
You can. However, we won't recommend passing login credentials via IM or phone.
We support all major control panels like Cpanel, plesk, DirectAdmin etc.... We can support custom panels.
We support WHMCS, supportpal, Cerberus, Kayako etc.. We can setup and use any helpdesk application of your choice.
We will setup Helpdesk software on your server.
HTTP codes describe the status of a URL when a visitor attempts to access it. HTTP codes include error messages that describe the problems that visitors encounter. The codes areRead more "HTTP Error Codes and Quick Fixes"
Thanks to our unique finely tuned migration strategy & process, Techbrace has carried out hundreds of server migration successfully with minimal or no downtime as well as post migration issues.Read more "Server/Account/Website Migration"